If you’re planning on travelling to Abu Dhabi or are a resident of the city, you’ll want to familiarize yourself with the Hafilat Card. This smart card system has revolutionized public transportation in the city by streamlining the payment process for bus and ferry rides. In this guide, we’ll walk you through everything you need to know about the Hafilat Card, from how to check your balance and recharge it online to where to buy the card.
The Hafilat Card is an essential tool for anyone looking to make the most of Abu Dhabi’s public transportation system. It’s a smart card that serves as a payment method for bus and ferry rides and can be recharged with funds for multiple trips. Keep reading to learn more about the key aspects of the Hafilat Card and how to make the most of this convenient system.
- The Hafilat Card is a smart card system that streamlines the payment process for bus and ferry rides in Abu Dhabi.
- You can check and recharge your Hafilat Card balance online or offline.
- The Hafilat Card offers flexibility and convenience for both residents and visitors of Abu Dhabi.
Check Hafilat Card Balance Online
If you are looking to check your Hafilat Card balance online, you can do so by following these simple steps:
Step 1: Access the Abu Dhabi Tolling System Website
To start, open your preferred web browser on your computer or mobile device and navigate to the official website for the Abu Dhabi Tolling System. You can access the website by typing in the URL https://hafilat.darb.ae in the address bar of your web browser.
Step 2: Navigate to the “Hafilat Card Balance” Option
Once you are on the website, look for the “Hafilat Card Balance” option in the menu. This option is usually located in the section related to Hafilat Card services or public transportation.
Step 3: Enter Your Hafilat Card Number
After selecting the “Hafilat Card Balance” option, you will be prompted to enter your Hafilat Card number. Make sure that you enter the card number accurately to retrieve the correct balance information.
Step 4: Submit Your Request
Once you have entered your card number and security code, click on the “Submit” or “Check Balance” button to initiate the balance inquiry process.
Step 5: View Your Hafilat Card Balance
After your request is processed, the website will display your Hafilat Card balance on the screen. You will typically see the available balance in the currency of the United Arab Emirates (UAE), which is the AED (Dirham).
That’s it! You’ve successfully checked your Hafilat Card balance online. Make sure to note down or remember your balance for future reference, especially if you plan to use the card for your public transportation needs in Abu Dhabi.
Recharge Hafilat Card Online
If you have a Hafilat Card, you can easily recharge it online. The following step-by-step guide will help you recharge your Hafilat Card using the official website for the Abu Dhabi Tolling System.
Step 1: Access the DARB Website
To start, open a web browser on your computer or mobile device and navigate to the official website for the Abu Dhabi Tolling System. You can access the website by visiting https://hafilat.darb.ae.
Step 2: Navigate to the “Hafilat Card Recharge” Option
Once you’re logged in, look for the “Hafilat Card Recharge” option in the website’s menu. This option is typically found in the section related to Hafilat Card services or public transportation.
Step 3: Select Recharge Amount
In the Hafilat Card Recharge section, you will typically have the option to choose the amount you want to recharge. Common options include 10 AED, 20 AED, 50 AED, and so on. Select the desired recharge amount that suits your needs.
Step 4: Enter Your Hafilat Card Number
After selecting the recharge amount, you’ll be prompted to enter your Hafilat Card number. Ensure that you enter the card number accurately to avoid any issues with the recharge process.
Step 5: Make Payment
Next, you’ll need to make the payment for the selected recharge amount. The Department of Transport website typically offers multiple payment options, such as credit/debit card payments or other online payment methods. Choose your preferred payment method and enter the required payment details.
Step 6: Complete the Recharge
After confirming the details, click on the “Complete Recharge” or “Submit” button to initiate the recharge process. Your selected recharge amount will be deducted from your chosen payment method, and the Hafilat Card will be updated with the new balance.
Step 7: Confirmation
After the successful recharge, you should receive a confirmation message on the website. This message will typically include details of the transaction, such as the recharge amount and the updated card balance.
Congratulations! You have successfully recharged your Hafilat Card online. Make sure to check your updated balance to ensure that the recharge has been applied correctly. Your Hafilat Card is now ready to be used for public transportation in Abu Dhabi with the newly added funds.
Install the Mobile App to Check Hafilat’s Card Balance
You can easily check your Hafilat card balance by installing the “Darb” mobile app on your iOS or Android smartphone. This user-friendly app allows you to verify your Hafilat bus card balance conveniently.
Hafilat Card Balance Check Offline
If you don’t have access to the internet or a smartphone, you can still check your Hafilat Card balance check offline. Here are two options:
Ticket Vending Machine
At bus terminals or transportation hubs, you can use a ticket vending machine to check your Hafilat Card balance. Insert your card into the machine and follow the on-screen instructions to view your balance.
Customer Service Centers
For personalized assistance, visit a Hafilat Card customer service centre. Knowledgeable representatives will be on hand to help you check your card balance. They can quickly scan your card and provide you with the necessary balance information.
Remember, if you are travelling to Dubai, you can check your NOL card balance online.
How to Get a Hafilat Card
If you plan to use public transportation in Abu Dhabi, you will need a Hafilat Card. Here’s how to get one:
Visit a Hafilat Card Customer Service Center
To obtain a Hafilat Card, you can visit any of the customer service centres located throughout Abu Dhabi. These centres are strategically placed to ensure easy access for residents and visitors alike.
Provide the Necessary Documents
When you visit a customer service centre, you will need to provide some essential documents, including a valid ID (passport or Emirates ID) and a passport-sized photograph. The documents are crucial for processing your card application.
Pay the Fee
To obtain your Hafilat Card, you will need to pay a fee, which can be done using cash or credit/debit cards. The fee covers the administrative costs associated with issuing the card.
Receive the Card
Once you have completed the application process and paid the fee, you will be handed your Hafilat Card immediately. The card comes preloaded with an initial balance, ensuring you can use it right away for your first journey.
Register the Card (Optional)
While card registration is optional, it is highly recommended. Registering your card offers several advantages, including balance protection and the ability to recharge your card online. You can register your card conveniently via the Department of Transport website or by visiting a customer service centre.
Students and senior citizens may be eligible for special Hafilat Cards with discounted fares. When applying for your card, inquire about these options to make the most of your public transportation experience.
Hafilat Card Minimum Balance
To use the Hafilat card on Abu Dhabi public buses, you need to have a minimum balance of AED 10. The Hafilat card itself costs AED 10 and is valid for five years. Make sure to recharge your card to avoid running out of balance during your travels.
Hafilat Card Monthly Pass Price
If you are a frequent bus rider in Abu Dhabi city, consider getting the Hafilat Monthly Pass. This pass allows you to take unlimited bus rides for a whole month from the day you purchase it. The price for the Hafilat Monthly Pass is AED 80. With this pass, you can save money and time by not having to purchase individual tickets for each ride.
What are the types of Hafilat cards?
If you’re planning to use public transportation services in Abu Dhabi, you’ll need a Hafilat card. There are three main types of Hafilat cards, each designed to cater to the different needs of travellers.
- Contactless Smart Ticket (CST)
The Contactless Smart Ticket (CST) is a temporary Hafilat card that is valid for 30 days only. This card is ideal for short-term visitors or those who don’t require a long-term travel card. Although it can be obtained for free, you need to add credit to use public transportation services during this period.
- Personalized Hafilat Card
The Personalized Hafilat Card is a smart card designed for regular users of public buses in Abu Dhabi. This card can be personalized with your name or used anonymously. When you board and exit a bus, the card is automatically scanned, deducting the appropriate fare from your card balance. This card remains valid for a generous 5-year period from the date of purchase. The initial charge to acquire this card is typically 10 AED.
- Smart Card for Students, Seniors, and Special Needs Citizens
The Smart Card for Students, Seniors, and Special Needs Citizens is a specialized Hafilat card available for students, senior citizens, and individuals with special needs. This card costs AED 5 and is valid for 5 years from the date of purchase. Designed to offer discounted fares and convenient travel options for these specific groups, this card is an excellent way to save money while travelling on public transportation in Abu Dhabi.
These various Hafilat card types provide flexibility and accessibility for different segments of the population, ensuring that public transportation in Abu Dhabi is convenient and inclusive for all residents and visitors.
Hafilat Card Fares
If you’re an occasional traveller, the T-Purse option is perfect for you. The boarding charge is 2 AED, and if you’re travelling on regional services, you’ll pay an additional 5 fils per kilometre. Express or Intercity Services have a starting charge of 2 AED plus 5 fils per kilometre.
- Weekly Pass
If you’re a frequent traveller, the Weekly Pass may be your best bet. For 30 AED, you can enjoy unlimited bus trips within Abu Dhabi city for seven days.
- Monthly Pass
For daily commuters, the Monthly Pass is the most suitable option. For 80 AED, you can enjoy unlimited bus trips within Abu Dhabi city for 30 days.
These fare options cater to different travel needs, from occasional travellers to daily commuters in Abu Dhabi.
Where to Buy a Hafilat Card?
If you’re looking to purchase a Hafilat card, you can do so at several locations throughout Abu Dhabi. These include the Abu Dhabi International Airport, Bani Yas bus station, Mussafah bus station, Shahama bus station, Al-Ain bus station, Al-Sila bus station, Ghayathi bus station, and Madinat Zayed bus station. These locations provide easy access for you to get your Hafilat card and start using Abu Dhabi’s public transportation system.
The Hafilat Card is an essential part of Abu Dhabi’s public transportation system, providing commuters with a hassle-free journey. Obtaining a Hafilat Card is easy and involves:
- Visiting a customer service centre.
- Submitting necessary documents.
- Paying a fee.
- Activating the card immediately.
Although registering your card is optional, it offers numerous advantages, including balance protection and online recharge capabilities.
Tracking your Hafilat Card balance is also simple, with online and offline options available. You can check your balance using the Hafilat app or the official website or visit authorized retailers and service centres for in-person assistance. With the Hafilat Card, you can enjoy a seamless travel experience while saving time and money.
Frequently Asked Questions
How can you check your Hafilat card balance online?
There are multiple ways to check your Hafilat card balance online. One way is to visit the Hafilat website and log in to your account. Once you are logged in, you can check your balance and recharge your card. Another way is to download the Hafilat app on your smartphone and check your balance from there. You can also check your balance at authorized retailers and service centres or a nearby card machine kiosk.
What are the steps to recharge your Hafilat bus card online?
To recharge your Hafilat bus card online, you need to visit the Hafilat website and log in to your account. Once you are logged in, you can select the recharge option and enter the amount you want to add to your card. You will then be prompted to enter your credit or debit card details to complete the transaction. Alternatively, you can use the Hafilat app to recharge your card.
Where can you find a Hafilat recharge machine in your vicinity?
To find a Hafilat recharge machine in your vicinity, you can visit the Hafilat website and use the “Find a Retailer” feature. This will show you a map of your area with the locations of authorized retailers and service centres. You can also use the Hafilat app to find a nearby recharge machine.
What should you do if your Hafilat card has expired?
If your Hafilat card has expired, you will need to visit a customer service centre to renew it. You will need to bring your expired card and a valid ID with you. Once you have renewed your card, you can continue to use it as normal.
How do you find out when your Hafilat card will expire?
You can find out when your Hafilat card will expire by checking the expiration date printed on the front of the card. You can also check your account on the Hafilat website or app to see when your card will expire.
What are the monthly charges associated with using a Hafilat card?
There are no monthly charges associated with using a Hafilat card. However, there may be fees for certain services, such as replacing a lost or damaged card. It is important to check the Hafilat website or contact customer service for specific fee information.